Privacy Policy

At Alkalize Me (‘We’/'Us'), we take your privacy seriously. This privacy policy explains what information we collect, how we use it, and your rights with respect to that information, when you make a purchase from www.alkalize,me.co.uk (the ‘website’).

Information we collect

When you place an order you must provide us with certain information, which you authorise to provide at payment, we may also collect information from you when you subscribe to our newsletter, or contact us.

When you place an order, we collect your name, email address, and shipping address and contact telephone number. When you subscribe to our newsletter, we will collect your name and email address. When you contact us, we collect your name and email address and/or mailing address if you are requesting samples. On completion of a cleanse we ask you to optionally complete a Google questionnaire which you will consent to provide us with your email address and optionally may also give your first name, surname and a review of your experience.

How we use your information
We will use your information to fulfil your order, to send you our newsletter and relevant marketing offers, providing you have given consent, and to respond to your enquiry.

We also use your information to improve our products and services. We may use your information to personalise your experience with our products and services. We may also use your information to improve our website. If you have left us a review we will use all or part of this for marketing purposes but will only ever use your first name in relation to this.

We retain your personal information only for as long as necessary to provide you services and to be used as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements.

Information sharing
Information about our customers is important to our business. We will only share your personal information for very limited reasons as follows:

Service Providers
We engage certain trusted third parties to perform functions or provide services such as delivery companies or our payment services provider Stripe. We share only the necessary personal information needed by these third parties to perform their services.

Mailing
When you sign up to our mailing list your information will be shared with our email mailing provider MailChimp, you can view their privacy policy here.

Business transfer
Should we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

We will never sell your information to a third party.

Cookies and Analytics
We use cookies and similar tracking technologies provided by SquareSpace to track the activity on our website to improve our marketing. The website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to the website

  • Your IP address

This information may also include details about your use of the website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

Cookies are small text files that are placed on your computer when you visit our website which may include an anonymous unique identifier.

You can disable cookies by adjusting your browser settings. However, by doing so you may not be able to use all the features of our website.

You can find out more about cookies here, or here to find out about the cookies Squarespace uses.

Employees
This section of our Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained from employees in the course of their employment.

Collection of Personal Information:
We collect personal information from employees for employment-related purposes, including but not limited to:

  • Contact details (e.g., name, address, phone number, email address)

  • Identification information (e.g., date of birth, national identification number)

  • Employment history and qualifications

  • Financial information for payroll and benefits administration

  • Emergency contact information

  • Performance evaluations and disciplinary records

  • Any other information necessary for HR and administrative purposes

  • Personal information may be collected directly from employees or through third-party service providers (e.g., background check agencies) with appropriate consent.

Use of Employee Personal Information:
Personal information collected from employees is used for the following purposes:

  • Payroll processing and administration of employee benefits

  • HR and personnel management, including recruitment, induction, performance evaluations, and disciplinary actions

  • Communication with employees regarding work-related matters

  • Compliance with legal and regulatory requirements

  • Protection of company assets and interests

Disclosure of Personal Information:
We may disclose personal information of employees to third parties in the following circumstances:

  • To third-party service providers engaged by us to assist with HR, payroll, benefits administration, or other employment-related functions.

  • To comply with legal obligations, such as responding to lawful requests from government authorities or regulatory bodies.

  • In connection with corporate transactions, such as mergers, acquisitions, or asset sales, where personal information may be transferred to a third party as part of the transaction.

Security of Personal Information:
We implement appropriate technical and organisational measures to safeguard the personal information of employees against unauthorised access, disclosure, alteration, or destruction.

Access to employee personal information is restricted to authorised personnel on a need-to-know basis, and employees are trained on the importance of data privacy and security.

Retention of Personal Information:
Personal information of employees will be retained for the duration of their employment with Alkalize Me Ltd and for a period thereafter as required by applicable laws or for legitimate business purposes.

Upon termination of employment, we will securely dispose of or anonymise employee personal information.

Employee Rights:
Employees have certain rights regarding their personal information, including the right to access, correct, or delete personal information held by us.

Your Rights
You have the right to access the information we collect about you and to request that we correct any inaccurate information. You also have the right to request that we restrict or delete your information. You also have the right to opt out of marketing information by following the unsubscribe link on said material or by contacting us directly. You can exercise these rights by contacting us at info@alkalizeme.co.uk.

If you wish to raise a concern about how we use your information and, without prejudice, any other rights you may have, you have the right to do so with your local data protection authority.

Contact Information
If you have any questions or concerns about our privacy policy, please contact Shelly Crouch at shelly@alkalizeme.co.uk


Alkalize Me Ltd, Unit 4 Lee Gate Shopping Centre, Lee Green, Lewisham. SW12 8SS. Tel 07896 497896

Alkalize Me Privacy Policy - last updated 12.02.2024